The Balanced scoredcard (BSC) supports firms in execution of strategy obtained. Due to directing efforts and allocation of such precious and limited resource like time for the most important activities.
Efficient customer relationship management helps to gain higher sale’s revenues together with lower costs of its acquisition. According to Pareto’s as we know, 20% of clients brings 80% of firm’s revenues, thus it is worth to get to know this 20% and focus on them. It is possible to achieve it thanks to easy application, which was prepared by Business Service.
Costs and cost accounting of departments are very important issues in firm’s functioning no matter what size they are. In small and medium enterprises we can apply quite easy methods of cost management, namely excell worksheets recording and accounting activity costs, effectiveness measurement and resources and activity costs budgeting.
Regardless of economic situation budget planninig and monitoring is enduringly important. To this end we have prepared an application that props up flexible planning and effective control of variation to the budget. It enables creating budget scenarios having various parameters at makro and microeconomical level, which determine tasks and areas of responiiblity of each organizational unit within a company.
Management information system is a modern tool, due to which the management obtains a complex and actual information which comes from revenues and expenses monitoring, budgeting,controlling and financial analyses.
Intangible assets of a firm are becoming more and more important in achieving and maintaining competetive edge. This is why knowledge of intellectual capital holded by a firm is increasingly valuable. This what really counts and helps to outdo competitors is knowledge and skill of intellectual capital creation and its influence on financial results of a firm.